Last Updated: December 31, 2025
Welcome to Peak Wellness Psychiatry, A Professional Nursing Corporation (“Peak Wellness Psychiatry,” “we,” “us,” or “our”). Peak Wellness Psychiatry maintains this website and related platforms. This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our websites, platforms, and services
1. Personal Information We Collect:
We collect personal information that is reasonably necessary to provide healthcare services, operate our platforms, communicate with you, and comply with legal obligations. “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked with an individual.
Personal information may include, but is not limited to:
- Identifiers such as name, address, email address, phone number, and account credentials
- Financial information such as payment card details
- Insurance information when applicable
- Health and medical information provided in connection with services
- Internet or electronic network activity information
- Device and usage information
You may choose not to provide certain information; however, doing so may limit your ability to use certain services.
Once you provide personal information, you are no longer anonymous to us.
2. Use of Personal Information:
We use personal information to:
- Provide and administer healthcare services
- Operate, maintain, and improve our platforms
- Process payments and manage billing
- Communicate with you regarding services and service-related matters
- Maintain security and prevent fraud
- Comply with legal, regulatory, and professional obligations
We may generate aggregated or de-identified data for analytics and operational improvement. Such data does not identify individual users.
3. Email and Communications:
With your consent where required, we may send you communications related to services, account activity, and administrative matters. Marketing communications, if any, are optional and you may opt out at any time. Service-related communications (such as appointment reminders or billing notices) are necessary and generally cannot be opted out of without discontinuing services.
4. Consent and Withdrawal:
By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
You may withdraw consent for non-essential communications at any time by contacting us at info@peakwellnesspsych.com.
5. Disclosure of Personal Information:
We may disclose personal information:
- To service providers that support our operations (e.g., IT, analytics, communications, payment processing)
- As required by law, regulation, or legal process
- To protect the rights, safety, and property of patients, providers, and the practice
Payment Processing: We use third-party payment processors (e.g., Square). Payment information is provided directly to the processor and is governed by the processor’s privacy policy.
6. Third-Party Services and Links:
Third-party service providers are authorized to use personal information only as necessary to perform services for us. We are not responsible for the privacy practices of third-party websites or platforms you may access through links.
7. Security:
We use reasonable administrative, technical, and physical safeguards to protect personal information. While no system is 100% secure, we follow industry-standard practices appropriate for healthcare operations.
8. Cookies and Tracking Technologies:
We use cookies and similar technologies to support site functionality, security, and analytics. Cookies are not used to sell personal information. You may disable cookies through your browser settings, though some features may not function properly.
9. Age of Consent:
Our services are intended for individuals age 18 or older. We do not knowingly collect personal information from minors without legally required consent.
10. Mobile Use:
If you access services via a mobile device, we may collect device identifiers, carrier information, and approximate or precise location data for security, verification, and service delivery purposes.
11. Service-Related Announcements:
We may send necessary service announcements (e.g., system maintenance, security notices). These communications are not promotional.
12. Profiles and Data Enhancement (Clarified):
We do not purchase or append third-party marketing data to patient health records. Any non-clinical analytics or marketing insights, if used, are limited to aggregated, non-identifiable information and are not used to make decisions regarding healthcare services.
13. Changes to This Policy:
We may update this Privacy Policy periodically. Changes are effective upon posting. The “Last Updated” date reflects the most recent revision.
14. Additional Information for California Residents:
(CCPA as amended by the CPRA)
This section applies solely to California residents and supplements the information above.
14.1. Categories of Personal Information Collected:
In the preceding 12 months, we may have collected:
- Identifiers
- Financial information
- Internet or network activity
- Health and medical information
- Geolocation information
- Audio and visual information (where applicable)
Protected Health Information (PHI) and medical information governed by HIPAA and California’s Confidentiality of Medical Information Act (CMIA) are excluded from most CPRA provisions and are handled exclusively under applicable healthcare privacy laws.
14.2. Sensitive Personal Information (SPI):
We collect Sensitive Personal Information as defined by the CPRA, including health data, precise geolocation, and account credentials. SPI is used only for:
- Providing healthcare services
- Security and fraud prevention
- Legal and regulatory compliance
We do not use SPI for cross-context behavioral advertising and do not sell SPI.
14.3. Use and Sharing of Personal Information:
We do not sell personal information as defined under the CPRA and have not done so in the prior 12 months. We may share personal information with service providers and other parties as required to operate our services or comply with law.
14.4. Your California Privacy Rights:
California residents may request to:
- Access personal information
- Request deletion of certain personal information
- Obtain information about data use and disclosures
- Limit use of Sensitive Personal Information (where applicable)
We will not discriminate against you for exercising your rights.
Requests may be submitted by emailing info@peakwellnesspsych.com or calling (888) 909-8676. Identity verification is required.
14.5. “Shine the Light” Disclosure:
We do not share personal information with third parties for their own direct marketing purposes.
15. Revisions:
You are responsible for reviewing updates to this Privacy Policy. Continued use of services constitutes acceptance of revisions
16. Contact Information:
For privacy questions or requests, contact:
Privacy Compliance Officer:
📧 info@peakwellnesspsych.com
📞 (888) 909-8676