I honestly did not know what I had going on. I just knew it was hard for me to focus. I spent a lot of time doing online research. I wish I had gotten into one of these services previously, but it was hard because I did not have insurance. It is nice that they take a lot of insurances and the billing is easy and not a headache, unlike other places where you have to go through a bunch of hoops to get a real human being. Very easy to reach somebody. I just send a message and Charlene responds within a day. I have not had any bad experiences here. I would definitely recommend it to somebody wanting evaluation and treatment for ADHD or other mental health conditions.